All bicycles, frames and special order sales at Martin's Bike Shop are final.

All other returns/exchanges must be made within 30 days of the original purchase. Your sales receipt must accompany the merchandise being returned or exchanged. Products being returned/exchanged must be new, uninstalled (never been used) and in the original box and packaging. All clothing being returned/exchanged must be unworn and with all tags attached. Shoes cannot be returned if clipless pedal cleats have been installed. There are no exceptions to the above rules unless previously expressed to the customer in advance of the sale by an employee of Martin's Bike Shop.

All returns are subject to and will be charged a 15% restocking fee. This restocking fee covers our in-store handling plus all the bank and credit card fees we are charged even when you return the product. If the return is the result of a mistake on the part of Martin's Bike Shop, you will not be charged the restocking fee.

Defective product and/or warranties will be fixed and/or replaced with same or similar product as deemed by the manufacturer or us. All freight and labor associated with warranties will be covered during the first year to the original owner if the product was purchased from Martin's Bike Shop. After the first year, the customer will be liable for all freight and labor charges associated with the warranty situations unless covered by the manufacturer. For other product not purchased at Martin's Bike Shop that a customer wishes us send to manufacturers for warranty consideration, the customer will be liable for all freight, handling and labor charges associated with the warranty consideration of such product.

Cycle Race Image Photographed By Don Bayley.
Icon Images on Site Buttons Created By Tom Nulens and Marc Brown.
Custom font created by Jonathan Paquette.